Privacy Policy

1. Our Commitment to Privacy

George W Real Estate is committed to protecting your personal information. This policy outlines how we collect, use, and manage your data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By providing your personal information, you agree to its use as described in this policy.

2. Definitions

Personal Information: Information that identifies or can reasonably identify an individual.
Cookies: Small data files used for record-keeping and enhancing user experience.
User/You: Any individual accessing our website or services.
Website: https://www.georgewrealestate.com.au

3. Why We Collect Personal Information

We collect your personal information to:

Deliver our real estate services
Communicate with you
Provide updates, offers, or marketing (you may opt out at any time)
Improve our website and services
Fulfil legal and regulatory obligations

You may interact with us via web forms, inspections, phone calls, emails, or social media platforms.

4. How We Use Your Information

Your information may be used to:

Facilitate real estate transactions
Provide customer service and support
Process payments and manage records
Conduct marketing (with opt-out options)
Analyse website usage and trends
Respond to legal requests and prevent fraud

We will not collect personal information unless it is necessary or directly related to our services.

5. Direct Marketing

We may send marketing communications via email, SMS, or mail. You can opt out at any time by contacting us or using the unsubscribe option in our communications.

We do not knowingly collect personal information from individuals under 18. Parents may request deletion of their child’s data.

6. How We Collect Your Information

We collect information when you:

Submit an enquiry
Attend an inspection or auction
Call or email us
Interact with our website or social media
Provide a business card
Participate in surveys, competitions, or promotions

We may also collect data from public sources or third-party providers.

7. Disclosure of Personal Information

Your information may be disclosed to:

Contractors and service providers
Marketing agencies (for our use only)
Payment processors and IT support services
Third parties as required by law or legal proceedings

We do not sell or trade your personal information. If disclosure is required, it will be done in compliance with applicable laws and only for the purposes outlined in this policy.

8. Access & Correction

You may request access to or correction of your personal information by contacting us. We will verify your identity and respond within a reasonable time. Some information may need to be retained for legal or transactional reasons.

Non-Personal Information

We may collect aggregated, non-identifying data about website usage (e.g. time on site, pages viewed) to enhance our services. This data does not identify individuals and may be used for analytical purposes.

Minors

We do not knowingly collect personal information from individuals under the age of 18. Parents or guardians may request deletion of such data by contacting us.

Cookies & Tracking

Our website uses cookies to improve user experience and collect anonymous usage statistics. You may disable cookies via your browser settings, though some features may not function correctly.

By using our site or authenticating via platforms like Facebook or LinkedIn, you may share limited profile information with us, depending on your privacy settings.

Security

We take reasonable steps to safeguard your personal and non-personal information. However, data transmission over the internet cannot be guaranteed as completely secure. You transmit data at your own risk.

Changes to Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will take effect upon publication.

Contact Us

For any privacy-related enquiries or complaints, please contact:

George W Real Estate
Email: info@georgewrealestate.com.au
Phone: 03 9070 0746